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- Deleting your account Write to us from the contact page with "I can't sign in, or my account looks wrong" selected; a person replies within one working day, the deletion normally completes within a month, and you should download anything you want to keep first.
- Downloading your data Settings → Your learning data gives you a JSON file with your phrase collections, preferences and synced offline scores; for everything else, ask us.
- Signing in with Google Choose "Continue with Google" on the sign-in page; if you already have a password account with the same email, sign in with the password instead and write to us to connect the two.
- Resetting your password Use "Forgot your password?" on the sign-in page or "Email me a password reset link" in Settings; the link arrives within a few minutes and works once.
