What happens in the video
Hana: I love the logo. Now make it look nothing like this.
Theo: What do you mean? Love it, but delete it?
Theo: Okay, Hana. Could you clarify that for me?
Hana: Exactly this one. Just tell the client it's new.
1 What do you have in mind?
Tone Friendly and curious
Use it when a plan sounds vague.
What do you have in mind?
2 Could you clarify that?
Tone Polite and professional
Clarify: make an idea easier to understand.
Could you clarify that?
3 Help me understand.
Tone Calm but serious
Use it when something feels wrong.
Help me understand.
Film lines are short quotes used for language teaching. The dialogue belongs to its rightsholders. Hana and Theo are animated characters made with Google Flow.






