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Help
- Requesting a refund Request a refund from Account → Billing, then check its status and any next step. The time it takes to reach your card depends on your bank.
- Reporting a problem Inside a lesson use "Report a lesson problem"; anywhere else use the contact page; either way you get a reference and a reply by email and in your Support inbox.
- Downloading your data Settings → Your learning data gives you a JSON file with your phrase collections, preferences and synced offline scores; for everything else, ask us.
