Micro-listening
Tell or Say: Choosing the Right Verb
When should I use 'tell' or 'say'?
Use 'tell' when you name the listener directly, and 'say' when you give the words or message. For example, 'Nina told her neighbour that the lift was broken.' With 'say', put 'to' before a named listener: 'Nina said hello to her neighbour.'
Key points
- Put the listener directly after 'tell'.
- Use 'say' before words, a phrase or a that-clause.
- Put 'to' before a listener after 'say'.
- Use 'tell someone to do something' for instructions.
This lesson has 5 stages. You can stop at any time and continue later.
At a glance
| Form | Use it for | Example |
|---|---|---|
| tell + person | Name the listener directly after the verb. | Omar told his colleague about the delay. |
| say + message | Introduce words, a phrase or a that-clause. | Omar said that the meeting had moved. |
| say + words + to + person | Name the listener after the spoken message. | Omar said thanks to his colleague. |
| tell + person + to + verb | Report an instruction to someone. | The guide told us to keep left. |
Stage 1 of 5
Understand
What it means, when to use it, and mistakes to avoid.
The full explanation
Tell means to impart information, explain a fact, or issue an instruction to a person. It highlights the recipient of the communication. Say means to utter words, articulate an idea, or report a statement. It highlights the content of the utterance rather than the listener.
The nurse told the patient that the clinic would open at eight.
Why it works: Told is followed directly by the listener, the patient, before the that-clause.
3 more examples
-
The technician said that the network cable was unplugged.
Said introduces the information directly without naming a receiver.
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Our manager told us to submit the project reports before Friday.
The pattern told plus person plus to submit expresses an instruction.
-
Rachel said goodbye to her colleagues before leaving the office.
The social expression say goodbye takes to before the listeners.
Read the full guide
Look for the Person Who Receives the Words
When you decide between these two reporting verbs, begin by looking at the word that appears directly after the blank. If the receiver of the information is named immediately, the verb tell is almost always your correct choice. That listener can be a specific name like David, a pronoun such as me, us, or them, or a noun phrase like the team. Tell connects the speaker directly to the listener before moving forward to the information.
-
Hannah told her supervisor about the unexpected delivery.
Why it works: The listener, her supervisor, follows the verb immediately, which calls for told.
-
Please tell the maintenance staff that room four needs cleaning.
Why it works: The group receiving the notice appears directly after tell.
Your turn
Which sentence correctly places the listener directly after the verb?
Answer: Marcus told our team that the flight was canceled.
Show the answer
Answer: Marcus told our team that the flight was canceled.
The verb told must be followed directly by the person or group receiving the news without extra prepositions.
Choose Say When Stating the Content Directly
The verb say focuses attention on the words that were spoken or on the basic message itself. You use say when you want to report an idea, a short phrase, a quotation, or a that-clause without naming a receiver right away. In standard English, putting a personal pronoun directly after say sounds unnatural. When your sentence proceeds straight into what was communicated rather than who heard it, choose say.
-
The weather forecaster said that snow was likely tonight.
Why it works: The message appears as a that-clause right after said without an intermediate person.
-
Before walking outside, Arthur said goodbye to his hosts.
Why it works: The greeting goodbye is the spoken phrase that follows said.
You can practise this again in He and I are or am: Choosing the Right Verb and English Quantifiers: Choosing The Right Word.
Your turn
Select the sentence that focuses on the message without naming an immediate personal object:
Answer: The instructor said that the library closes at eight.
Show the answer
Answer: The instructor said that the library closes at eight.
Say introduces the that-clause directly; tell would require a listener like us or the students before that.
Use the Preposition To When Say Includes a Listener
Speakers often want to mention both the words and the person who heard them. If you prefer to use say in that situation, you must place the preposition to before the listener. You can say good morning to your coworker, or say something kind to a stranger. In contrast, tell never takes the preposition to when naming the recipient. Writing tell to someone is a frequent error for English learners.
-
Sonia said hello to everyone who walked into the office.
Why it works: The preposition to links the verb said and the spoken greeting to the listeners.
-
Julian told the doctor that his knee still hurt after running.
Why it works: Tell takes the listener the doctor directly without any preposition.
Your turn
Which sentence uses the preposition to correctly with a reporting verb?
Answer: He said to the clerk that he needed a receipt.
Show the answer
Answer: He said to the clerk that he needed a receipt.
When say names a listener, it requires to; tell would take the clerk directly without to.
Issue Instructions with Tell Someone to Do Something
When reporting orders, rules, or instructions, English relies on a clear grammatical structure: tell plus a person plus an infinitive with to. For instance, a doctor might tell a patient to rest, or a supervisor might tell employees to submit time sheets. The verb say cannot use this infinitive pattern. If you want to use say for advice or rules, you must build a longer clause with words like should or must.
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The security officer told visitors to wear name tags.
Why it works: The pattern told plus visitors plus to wear creates an instruction.
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The security officer said that visitors should wear name tags.
Why it works: Say reports the rule through a full clause instead of an object infinitive pattern.
Your turn
Choose the correct instruction pattern:
Answer: The flight attendant told passengers to fasten their seatbelts.
Show the answer
Answer: The flight attendant told passengers to fasten their seatbelts.
Instructions take the form tell plus person plus infinitive with to.
Distinguish Direct Quotes from Reported Clauses
In written narratives and news stories, direct quotations almost always use say as the standard attribution verb. Writers write quotes like, 'We will arrive soon,' said Lucas. While tell can introduce a quotation if a listener is included, it feels heavy and less natural in fiction and news. In reported speech without quotation marks, both verbs work well, provided you maintain the correct pattern: tell us that or said that.
-
'Our store opens at nine tomorrow,' said the clerk.
Why it works: Direct quotation attributions rely on say as the neutral reporting verb.
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The clerk told the shoppers that the doors would open at nine.
Why it works: Indirect reported speech includes the listener the shoppers after told.
Your turn
Which sentence represents the most natural direct quotation structure?
Answer: 'The laboratory results are ready,' said the technician.
Show the answer
Answer: 'The laboratory results are ready,' said the technician.
Direct quotations normally use say without an object as the neutral tag.
Memorize Fixed Idiomatic Phrases with Tell
Several established English phrases always use tell, regardless of whether a listener is specifically mentioned. We tell the truth, tell a lie, tell a story, tell a joke, and tell the time. We also use tell when we distinguish between items, as in telling the difference. Because these pairings are conventional idioms, substituting say will sound awkward to native speakers. Memorizing them as single vocabulary blocks helps avoid hesitation during conversation.
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Witnesses must promise to tell the truth in court.
Why it works: Tell the truth is a fixed collocation for speaking honestly.
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It was difficult to tell the difference between the twins.
Why it works: Tell the difference means distinguish or recognize variation.
Your turn
Which sentence uses the established idiomatic expression correctly?
Answer: Uncle Leo loved to tell a joke before dinner.
Show the answer
Answer: Uncle Leo loved to tell a joke before dinner.
The idiomatic phrase is tell a joke, never say a joke.
Pair Everyday Social Formulas with Say
Everyday politeness and social conventions rely heavily on say. English speakers say hello, say goodbye, say please, say thank you, and say sorry. You also use say when expressing agreement or disagreement, such as saying yes or saying no. In these fixed formulas, the verb indicates the spoken utterance itself. You would never tell thank you or tell goodbye. When you report that someone expressed politeness, reach for say.
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Before hanging up the telephone, remember to say goodbye.
Why it works: Say goodbye is the established formula for concluding a call or departure.
-
He stepped on my shoe by accident and quickly said sorry.
Why it works: Apologies use say sorry rather than tell sorry.
Your turn
Choose the natural social formula:
Answer: She said thank you to the driver before stepping off the bus.
Show the answer
Answer: She said thank you to the driver before stepping off the bus.
Polite expressions use say thank you, with to before the listener.
Run a Quick Two-Step Check Before You Speak
Before you complete a sentence with tell or say, ask yourself two simple questions. First, does the sentence name the person hearing the information right after the verb? If yes, use tell. Second, does the verb lead directly to words, a that-clause, or a social greeting? If yes, choose say. If you want to name the listener with say, always confirm that you have placed to between the verb and the person.
-
Elena told me that the conference room was reserved.
Why it works: Me follows the verb immediately, so told is correct.
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Elena said that the conference room was reserved.
Why it works: The that-clause follows the verb immediately, so said is correct.
Your turn
You need to report an email update: 'Lucas ___ us about the new schedule.' Which verb fits?
Answer: told
Show the answer
Answer: told
Because the listener us follows immediately without a preposition, told is the required verb.
Common mistakes
What learners often say, what to say instead, and why.
-
Not this:
Leah said me that the room was ready.Say: Leah told me that the room was ready.
'Say' does not take a personal listener directly; use 'tell' or put 'to' before the listener after 'say'.
-
Not this:
The receptionist told that the office was closed.Say: The receptionist said that the office was closed.
Use 'say' before a that-clause when you do not name a listener.
-
Not this:
The coach said the players to wait.Say: The coach told the players to wait.
Instructions use 'tell + person + to + verb'.
-
Not this:
He said goodbye his friends.Say: He said goodbye to his friends.
When 'say' is followed by a listener, put 'to' before that person.
Questions about "Tell or Say: Choosing the Right Verb"
Why is it incorrect to write 'he said me' in English?
In English, the verb say does not take a personal object directly. You can say something to someone, but you cannot say someone something. If you want to put the person right after the verb, switch to tell.
He said hello to me as I walked past his office.
He told me that the store was closing in ten minutes.
Can I use tell immediately followed by that without naming a person?
In standard English, tell requires a personal object before a that-clause when reporting information. You should specify who heard the news. If you do not want to name the listener, use say that instead.
The mechanic told my sister that the car was ready.
The mechanic said that the car was ready.
Which common expressions always pair with tell instead of say?
Several fixed idioms require tell even when no specific listener is mentioned. These include tell the truth, tell a lie, tell a story, tell a joke, tell the time, and tell the difference. In these phrases, say is not natural.
My grandfather loved to tell a funny story at family gatherings.
Can your younger brother tell the time on an analog clock?
Should I use tell or say when reporting a question?
Neither tell nor say is normal for reporting questions directly. Standard English uses ask or inquire instead. Tell is reserved for statements, facts, or commands, while say introduces statements or quotations.
She asked if the train had already left the station.
She told us that the train was ten minutes late.
Before you go
Remember this
Check the word immediately after the verb. If you see a person without a preposition, use tell. If you see the message, a that-clause, or a social phrase like thank you, use say. Remember that say needs to before a listener, whereas tell connects to the listener directly.
Stage 2 of 5
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Describe a situation at work or school where you had to share important news with a friend or colleague.
Use: tell or Say: Choosing the Right Verb
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