Micro-listening
Relative pronouns: choose the right word
When should I choose that instead of which?
Relative pronouns introduce relative clauses that clarify or expand on a preceding noun. Words like who, which, that, whose, and whom tell your listener whether you are describing an individual, a thing, an owner, or someone receiving an action.
Key points
- Connect clauses by identifying the noun first.
- Select who for people, which for things, whose for ownership, and that for defining details without commas.
- Remember that object relative pronouns can be dropped in conversational English, but subject relative pronouns must stay.
This lesson has 5 stages. You can stop at any time and continue later.
Stage 1 of 5
Understand
What it means, when to use it, and mistakes to avoid.
Examples
The technician who repaired the heat pump checked the thermostat before leaving.
Why it works: Who refers back to technician, a person acting as the subject of repaired.
2 more examples
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The package that arrived this afternoon contains the replacement cables.
That introduces an essential defining clause describing the package.
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Our supervisor spoke with an architect whose design reduced heating costs.
Whose shows that the design belongs to the architect.
Read the full guide
Identify the noun before choosing a pronoun
Find the noun the relative clause describes, then check the pronoun's role in that clause. Who commonly refers to people; which commonly refers to things and animals. In defining clauses, that can refer to people as well as things. Whose expresses possession or a connection. The type of noun helps, but it does not decide every choice by itself.
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The technician who repaired our network restored internet access quickly.
Why it works: Who refers to the technician and is the subject of repaired. That is also possible in this defining clause.
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We ordered new software which tracks project deadlines automatically.
Why it works: Software is a thing, so which connects the noun to the descriptive clause.
Your turn
Which relative pronoun correctly completes this sentence: 'The architect ___ designed our community center won an award'?
Answer: who
Show the answer
Answer: who
Architect names a person who performs the action, making who the correct choice.
Select who when people perform the action
Use who when the relative clause describes a human being acting as the subject of the clause verb. In everyday spoken English and standard professional correspondence, who connects the person directly to their action. You will notice that who is immediately followed by a verb such as manages, helped, or organized. Testing the clause as an independent statement helps verify this role: if he or she fits naturally, who is the correct connector.
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The dentist who cleaned my teeth noticed a small cavity.
Why it works: Who functions as the subject of cleaned, referring back to dentist.
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I thanked the volunteers who organized the neighborhood cleanup.
Why it works: Who refers to volunteers and acts as the subject of the verb organized.
You can practise this again in Reflexive Pronouns: Choose the Right Form and Synonyms in English: Choose the Right Word.
Your turn
Select the pronoun that correctly fills the blank: 'The nurse ___ administered the vaccine explained the side effects.'
Answer: who
Show the answer
Answer: who
Nurse is a person performing the action of administering, so who serves as the subject pronoun.
Distinguish who and whom in formal sentences
Use whom when a person receives the action of the verb or follows a preposition in formal English. In relaxed daily speech, native speakers frequently replace whom with who, especially when the preposition moves to the end of the clause. However, formal academic papers and official business letters still expect whom directly after prepositions like to, with, or about. If you can substitute him or her into the clause, whom is the formal target form.
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The manager to whom we submitted the proposal approved our budget.
Why it works: Whom follows the preposition to in formal written style.
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The client whom you met yesterday signed the service contract.
Why it works: Whom acts as the grammatical object of met, representing the person who was met.
Your turn
Choose the appropriate word for this formal correspondence: 'The director with ___ I negotiated confirmed the partnership terms.'
Answer: whom
Show the answer
Answer: whom
In formal English, the preposition with requires the objective relative pronoun whom.
Use which to describe objects and animals
Choose which whenever the antecedent is an inanimate object, an animal, or an abstract idea. This pronoun never refers to individual human beings. You will encounter which both in clauses that define essential characteristics and in clauses set apart by commas that provide background details. When reading or listening, treat which as a clear signal that the speaker is expanding on a non-human noun previously mentioned.
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The application which manages our inventory requires a security update.
Why it works: Application is an inanimate tool, making which the accurate relative pronoun.
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She adopted a rescue dog which responds well to gentle training.
Why it works: Which describes an animal and introduces the descriptive clause.
Your turn
Complete the sentence correctly: 'The heating unit ___ warms the workshop shut down unexpectedly.'
Answer: which
Show the answer
Answer: which
Heating unit is an inanimate machine, which requires the non-human pronoun which.
Apply that in essential identifying clauses
Use that in defining relative clauses that provide indispensable information needed to identify a specific noun. Without this clause, the sentence loses its intended meaning or leaves the listener wondering which item or person you mean. In modern American English, that is preferred over which for defining clauses about things, and it frequently replaces who in informal talk about people. Importantly, that never follows a comma.
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The bus that stops near the public library arrives every twenty minutes.
Why it works: That identifies the specific bus route rather than buses in general.
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Discard any milk cartons that show an expiration date from last week.
Why it works: The defining clause specifies exactly which cartons must be discarded.
Your turn
Identify the pronoun that best specifies the object without commas: 'Return the manual ___ contains the safety instructions.'
Answer: that
Show the answer
Answer: that
That introduces an essential defining clause specifying exactly which manual to return.
Express possession clearly using whose
Use whose before a noun phrase to show possession or a connection. It can refer to people, animals, organizations, or things. An adjective can come between whose and the noun, as in whose damaged roof. Do not put a or the after whose in this pattern. Who's is different: it means who is or who has.
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We assisted a homeowner whose roof sustained storm damage.
Why it works: Whose indicates that the roof belongs to the homeowner.
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The committee reviewed a startup whose founders graduated last spring.
Why it works: Whose shows that the founders belong to the startup organization.
Your turn
Select the pronoun showing possession: 'I spoke with a photographer ___ portfolio features urban architecture.'
Answer: whose
Show the answer
Answer: whose
Whose shows that the portfolio belongs to the photographer.
Handle commas in non-identifying clauses
A non-defining relative clause adds information about someone or something already identified. Set it off with commas. Use who for a person acting as subject, which for a thing, whose for possession, or whom as a formal object form. Do not use that or omit the relative pronoun in this kind of clause. The commas mark the structure; speech does not always include a clear pause at each one.
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My laptop, which I purchased three years ago, still runs demanding software.
Why it works: The commas indicate that the clause provides supplementary background, not identification.
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Dr. Patel, who joined our clinic last month, specializes in pediatric care.
Why it works: Dr. Patel is already identified by name, so the clause between commas adds extra information.
Your turn
Choose the correct pronoun for this non-identifying clause: 'Our main office, ___ sits across from city hall, opens at eight.'
Answer: which
Show the answer
Answer: which
Because the clause is set off by commas to add extra information, which is required instead of that.
Determine when to omit object relative pronouns
In a defining relative clause, you can often omit an object pronoun: 'the jacket I bought' has the same identifying meaning as 'the jacket that I bought.' Keep a pronoun that is the subject of its own clause. Do not omit a pronoun immediately after a preposition, or in a non-defining clause marked with commas. Check the pronoun's role rather than just the next word.
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The report we reviewed yesterday contained accurate market data.
Why it works: The object relative pronoun that or which is omitted before the subject we.
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The technician who repaired the furnace arrived on time.
Why it works: Who cannot be omitted because it serves as the grammatical subject of repaired.
Your turn
In which sentence can the relative pronoun be naturally omitted in conversation?
Answer: The proposal that we submitted outlined three realistic solutions.
Show the answer
Answer: The proposal that we submitted outlined three realistic solutions.
That is the object of submitted (we submitted the proposal), so it can be omitted naturally.
Use it naturally
How people really use “who”
Neutral Fine almost anywhere, at work or with friends.
Words it often goes with
- people whoI enjoy traveling with people who like trying new food.
- someone whoWe need someone who can read this map.
- friends whoI have friends who go camping every summer.
- anyone whoAnyone who wants to join us can meet us at the station.
What people also say
- “I have a friend who speaks Spanish.” instead of “I have a friend. This friend speaks Spanish.” Use who to connect the ideas without repeating friend.
Questions about "Relative pronouns: choose the right word"
When should I choose that instead of which?
Use that in defining clauses that identify the specific item you are talking about. In American English, that is standard when the clause is essential to the sentence meaning and has no commas. Use which when the clause provides non-essential background information between commas. While British English sometimes accepts which in defining clauses, using that for essential clauses and which for comma clauses keeps your writing clear across both dialects.
The computer that sits on my desk belongs to the company.
My computer, which sits on my desk, needs a software update.
Can I use whose to talk about inanimate objects and organizations?
Yes. Whose can show possession or a connection for people, animals, objects, and organizations. The phrase 'the company whose headquarters relocated' is a standard pattern. A following adjective is also possible, so whose does not have to sit immediately before the noun itself.
The committee chose a proposal whose budget remained realistic.
We rented a house whose windows overlook the harbor.
How do I know if I can drop that or who from my sentence?
First check that the clause is defining: it identifies which person or thing you mean. In that kind of clause, you can omit a relative pronoun that is the object. Keep a subject relative pronoun. Also keep the relative pronoun in a non-defining clause, which adds extra information and is usually separated by commas. If a preposition comes directly before the relative pronoun, keep the pronoun.
The book I finished yesterday was fascinating.
The author who wrote that book visited our library.
Is whom necessary in daily conversation?
In casual conversation, native speakers rarely use whom. Most people say who even when the pronoun acts as an object, such as 'Who did you invite?' or 'The person who I called.' However, whom remains important in formal correspondence, academic writing, and directly after prepositions like to whom or with whom. Using who in daily speech is normal and does not sound uneducated.
The representative whom we contacted responded within an hour.
The representative who we spoke with was very helpful.
Before you go
Remember this
Connect clauses by identifying the noun first. Select who for people, which for things, whose for ownership, and that for defining details without commas. Remember that object relative pronouns can be dropped in conversational English, but subject relative pronouns must stay.
Stage 2 of 5
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Say it your way
Speak for 30 to 60 seconds from memory about an imaginary camping trip with friends. Describe who came, whose bag caused a problem, and an activity that everyone enjoyed. Explain how you solved the problem together.
Use: who whose that
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Hear how someone else might say it
Last weekend, I went camping with three friends who love spending time outside. We chose a campsite that was close to a lake. My friend Ben, whose bag had a broken pocket, lost our box of matches on the way. We looked along the path together and finally found it near a tree. After dinner, we played a game that made everyone laugh. Each person had to guess an animal from its sound. I really enjoyed the trip because everyone helped when something went wrong.
Try once more and answer this: What did you pack for the trip?
Stage 4 of 5
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Write
Put it in your own words
- I used “who”.
- It is about my life, not the lesson’s example.
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