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Level
B1
Accent
3 accents
Time
12 min

Noise complaint

The short answer

A noise complaint describes how an unwanted sound interrupts daily life, such as study, work, or sleep. A compromise is an agreement where both sides change their plans slightly so everyone gets a workable result.

Key points

  • Use 'Could you' with a base verb to ask for an action without sounding aggressive.
  • When discussing schedules, use 'before' or 'by' to set an ending point, and use 'until' to describe an ongoing action that stops at a specific time.

You are about to join an online class when your neighbour starts sanding a table. You need enough quiet to hear, and your neighbour wants to finish the job.

This lesson has 5 stages. You can stop at any time and continue later.

Start the lesson
A woman speaks to her neighbor at his open door as he holds headphones and adjusts a speaker, suggesting a polite conversation about noise.

Stage 1 of 5

Understand

What it means, when to use it, and mistakes to avoid.

Examples

Could you stop sanding the wood for two hours during my class?

Why it works: 'Could you' introduces a polite request for a specific change without blaming the person.

2 more examples
  • I will finish the noisy sanding by six and do the quiet painting afterward.

    'By six' means the noisy work will end no later than six o'clock.

  • I can work until six, which gives you silence for your lesson.

    'Until six' shows the activity continues up to that moment and stops there.

Read the full guide

8 short steps, one check each

Understand why a neighbour raises a noise problem

Living near other people means hearing daily activity, from footsteps to kitchen appliances. A sound becomes a noise problem when it interrupts normal routines such as study, work, or sleep. Raising a complaint means telling your neighbour clearly about this disruption and asking for a practical adjustment. A good outcome relies on a compromise, which is an agreement where both people accept a change so neither person loses out completely.

  • My neighbour is sanding furniture during my study session.

    Why it works: This states the exact sound and names the activity that suffers.

  • We need an agreement where both of us can finish our work.

    Why it works: A compromise balances two competing needs without demanding total silence.

Your turn

What makes an everyday sound turn into a noise complaint?

Show the answer

Answer: The sound disrupts a basic daily routine and requires a practical adjustment.

A complaint arises when an activity such as studying or sleeping is interrupted, leading to a request for change.

First listen: identify the noise and who it affects

In this conversation, two neighbours speak in an apartment building corridor. During your first listen, do not look at any transcript. Focus entirely on the main situation: identify the tool or action creating the noise and discover who experiences the disruption. Listen for clear words like table, machine, or class to understand how the sound affects daily life before you worry about specific times or grammar.

  • The loud sanding makes studying in here impossible.

    Why it works: Notice the mechanical tool causing the sound and the affected study activity.

  • The vibration travels across our floor right before my class.

    Why it works: This describes the physical effect of the sound on the neighbour's apartment.

You can practise this again in Keep it down and Course feedback.

Your turn

On your first listen, what noise is occurring and who is affected by it?

Show the answer

Answer: Loud furniture sanding creates vibrations that disrupt a student's upcoming online class.

The first listening pass reveals that a neighbour's machine sanding creates vibrations that disturb an upcoming online class.

Second listen: separate the problem, request and explanation

On your second listen, divide the dialogue into three key elements: when the disruption happens, the polite request made to resolve it, and the practical reason the neighbour gives for making noise. Separating the explanation from the request prevents confusion. Pay close attention to the specific time mentioned, what temporary pause is requested, and why the neighbour is running machinery today.

  • If you can stop all sanding before six o'clock, I can study in peace.

    Why it works: This specifies when the problem happens and states the requested adjustment.

  • I plan to prepare this large wooden desk today.

    Why it works: This provides the neighbour's practical reason for working without rejecting the request.

Your turn

On the second listen, what requested change and neighbour's reason do you hear?

Show the answer

Answer: The resident asks to stop sanding before six, and the neighbour explains they must finish a desk today.

The resident asks the neighbour to stop sanding before six o'clock, and the neighbour explains the need to finish a wooden desk.

Use could you to ask for a specific change politely

Starting a complaint with an accusation such as 'You are always noisy' creates defensive anger and blocks cooperation. Instead, use 'Could you' followed by a base verb to ask for a specific action in the present or near future. In this context, 'Could you' does not refer to past ability; it is a courteous way to propose an immediate or upcoming adjustment.

  • Could you pause your machine while I take this exam?

    Why it works: 'Could you' makes a polite request for a future action without blaming the other person.

  • Could you switch to manual hand sanding for an hour?

    Why it works: Proposing a specific quieter alternative keeps the conversation constructive.

Your turn

How does 'Could you pause' function in an everyday conversation?

Show the answer

Answer: It makes a polite present or future request for a specific change.

'Could you' softens a request about current or upcoming events, maintaining a calm and polite tone.

Listen for the offer and confirm when the noise will stop

Timing prepositions show when noise will end. The phrase 'by six' means no later than six, 'before six' means earlier than that hour, and 'until six' gives six as the endpoint of an activity, without saying there are no pauses. Listen closely for the neighbour's final offer: stopping noisy machine sanding at six and continuing with quiet painting or varnishing. An offer alone is not yet an agreement; a true compromise requires the other speaker's explicit acceptance.

  • My noisy sanding machine will run only until six o'clock, then I will switch over to clear varnish.

    Why it works: This presents the final offer: loud sanding ends at six, while quiet varnishing continues.

  • That works for me, so we both accomplish our goals.

    Why it works: The compromise is finalized only when the other person gives explicit acceptance.

  • All noisy sanding stops before six o'clock, so your evening class remains completely quiet.

    Why it works: 'Before six' ensures the loud activity concludes before that hour begins.

Your turn

Why is a neighbour's counter-offer not yet an agreement on its own?

Show the answer

Answer: An agreement exists only when the other speaker gives explicit acceptance of the proposed terms.

An offer outlines possible terms, but a genuine compromise requires both speakers to explicitly accept the arrangement.

Check the transcript without confusing an explanation with a refusal

Reviewing the complete dialogue transcript after your listening attempts allows you to verify every word and link answer explanations directly to short pieces of textual evidence. Learners often mistake an explanation for a refusal. When the neighbour explains that they must prepare a wooden desk, they are sharing their practical constraint, not saying no. Here is the full dialogue: the student asks, 'Could you pause your machine? If you can stop all sanding before six o'clock, I can study in peace.' The neighbour replies, 'I hear your concern. I plan to prepare this large wooden desk today. My noisy sanding machine will run only until six o'clock. Once six arrives, I will switch over to clear varnish.' The student agrees, and both finish their work.

  • I plan to prepare this large wooden desk today.

    Why it works: Textual evidence shows the neighbour explains their deadline rather than refusing the request.

  • Could you stop sanding earlier so we can hear our meeting?

    Why it works: Use 'stop' or 'finish earlier' for power tools because mechanical machines cannot simply be turned down like a radio.

  • Once six arrives, I will switch over to clear varnish.

    Why it works: This short piece of evidence confirms the quiet activity that continues while the student attends class.

Your turn

What textual evidence from the transcript proves the neighbour is not refusing the request?

Show the answer

Answer: The neighbour offers to switch to clear varnish at six so the student has quiet.

The transcript shows that the neighbour's explanation leads directly to a cooperative offer of quiet varnishing at six o'clock.

Dictate six short sentences about the complaint and agreement

Dictation trains your ear to catch unstressed auxiliary verbs, prepositions, and verb forms that carry the meaning of an agreement. When you listen to spoken English, speakers blend words together, making short modal verbs like could or will hard to separate. Practicing single-sentence transcriptions helps you register these structural words without losing the message.

  • Could you pause your machine during my lesson?

    Why it works: Notice how 'could you' blends into a smooth unit in natural speech.

  • All noisy sanding stops before six o'clock.

    Why it works: Writing the full sentence confirms accurate hearing of time boundaries.

Your turn

Why can short modal phrases like 'Could you' be difficult to hear in conversation?

Show the answer

Answer: They are often unstressed and blend smoothly into the following verb.

Unstressed words blend into adjacent sounds, requiring focused listening practice.

Recall the agreement and make a new noise request

Once you can identify a complaint and follow a compromise, test your recall without looking at the transcript. State the original problem and the final agreed solution from memory. Then transfer the pattern to a fresh setting, such as a neighbour practicing an instrument or testing speakers. Combining 'Could you' with a specific time boundary keeps your request polite and productive.

  • Could you test your stereo bass before eight o'clock tonight?

    Why it works: This applies the polite request structure and time limit to sound equipment.

  • If you practice the drums now, could you stop by seven for my child's bedtime?

    Why it works: This acknowledges the neighbour's hobby while setting a clear evening limit.

Your turn

Which approach produces the most effective noise agreement with a neighbor?

Show the answer

Answer: State your timing need politely and suggest a specific boundary or quiet alternative.

Clear timing and polite suggestions lead to cooperative compromises.

Use it naturally

How people really use “Could you”

Neutral Fine almost anywhere, at work or with friends.

Words it often goes with

  • Could you stopCould you stop the machine for a few minutes?
  • Could you pleaseCould you please close the door?
  • Could you turn downCould you turn down the music during our conversation?

What people also say

  • “Could you lower the volume?” instead of “I request a reduction in volume.” This sounds friendly and natural in conversation.

Questions about "Noise complaint"

How can I ask my neighbour to be quieter politely?

Begin by describing the situation calmly rather than making an accusation. Name the sound, explain how it interrupts your activity, and use 'Could you' with a specific request such as an earlier stopping time or a lower volume setting.

Could you finish the noisy work before seven o'clock so I can study?

The sound travels through the floor while I work from home.

Does could you mean the request is about the past?

No. Although 'could' can serve as the past form of 'can' in other sentences, 'Could you' in a polite request refers to the present or the immediate future. It softens your tone and asks for cooperation right now.

Could you turn the music down a little bit tonight?

Could you close the hallway door when you leave?

What is the difference between turn it down and stop?

'Turn it down' means reducing the volume of sound equipment such as a speaker, television, or phone. 'Stop' or 'pause' means ending the activity completely. You cannot turn down mechanical tools like saws or sanders, so you must ask the person to stop or change their hours.

Could you turn down your television while I sleep?

Could you stop using the power saw after six o'clock?

Does giving a reason mean my neighbour is saying no?

Not necessarily. Neighbours frequently explain their work or deadlines to show that they are not making noise without a purpose. Listen past the explanation to hear whether they propose an alternative time or offer to switch to a quieter task.

I must finish this desk today, but I will do the loud work before dinner.

We have painters arriving, but we will keep the hallway clear.

What is the difference between by six and until six?

'By six' sets a deadline: the work stops no later than six. 'Until six' gives six as the endpoint of the activity. It does not mean the work or noise continues without any breaks.

I will pack away the sander by six o'clock.

The machine will run until six o'clock, but after that you will have complete quiet.

How do I know what they finally agree to do?

A suggestion or reason is not yet an agreement. Look for an explicit counter-offer followed by clear confirmation from the other person, such as 'That works for me' or 'I can agree to that.' Both sides must accept the terms for a compromise to exist.

I will switch to painting at six, and you will have quiet for your class.

That arrangement sounds great, thank you.

Before you go

Remember this

To handle a noise complaint smoothly, describe the sound calmly, ask for an adjustment with 'Could you', separate the other person's reason from a refusal, and confirm the specific time when the noise will stop.

Stage 2 of 5

Listen

Hear it in real sentences, from short to long, and write what you hear.

Choose the voice you practise with

0 of 4 done

Listening 1 of 4 3 s A resident describes the noise coming from the apartment next door.

Listen, then type what you hear. Replay as often as you need.

Capital letters and punctuation do not affect your score.

Listening 2 of 4 2 s A student asks the neighbor for a temporary stop to the noise.

Listen, then type what you hear. Replay as often as you need.

Capital letters and punctuation do not affect your score.

Try a longer clip. Listen once, then replay the part you missed.

Listening 3 of 4 7 s The neighbor shares their work plan and promises an early stopping time.

Listen, then type what you hear. Replay as often as you need.

Capital letters and punctuation do not affect your score.

This clip is longer. Follow the instruction above the answer field.

Listening 4 of 4 23 s A tenant visits a neighbor to explain a noise issue and suggest a workable compromise.

Listen, then type the missing words. The rest of the text is already there.

Excuse me, could you your machine? I have an important online starting soon. The vibration travels our floor. I understand you are busy, but could we an agreement? If you can stop all sanding six o'clock, I can study in peace. Later on, brush painting will never anyone in our building.

Stage 3 of 5

Speak

Say it with the speaker, then use it in your own answer.

Shadow

Say it along with the speaker

Play the line slowly, then speak at the same time as the speaker. Copy the rhythm, not just the words.

Stage 4 of 5

Write

Use what you've learned to write about your day or week, then write a message.

Write

Put it in your own words

  • I used “Could you”.
  • It is about my life, not the lesson’s example.
  • I read it once aloud to check it sounds right.

Write your own response

Choose a situation and write 30–50 words of your own. In this activity, you decide what to say rather than copy the words in a recording.

Your upstairs neighbor runs a loud smoothie blender every night at ten o'clock while your toddler is trying to sleep. Write a polite message of 30 to 50 words explaining the issue and proposing a practical solution.

Use these checks to revise your message. Grammar and meaning are not automatically graded. Each task keeps its own draft in this browser tab.

Stage 5 of 5 · Part of membership

Check

New clips without hints.

Listening tests are included with membership. Try the free dictation first, then decide whether to continue.

Go to the free dictation

Listening 1 of 2 9 s Part of membership

Listening 2 of 2 17 s Part of membership

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